To survive in today's complex economies, it is imperative for companies to understand their consumers in terms of how and why they like to use their products. Distinction based on quality no longer provides competitive advantage. Imagineers use design methods to create meaningful experiences that connect consumers to brands, employees to companies and consumers to consumers.

This book explains the background of the need for experiences and then focusses on how to design them. Bringing theory ...

In Reading Between the Signs, Anna Mindess provides a perspective on a culture that is not widely understood - American Deaf culture. With the collaboration of three distinguished Deaf consultants, Mindess explores the implications of cultural differences at the intersection of the Deaf and hearing worlds.

Nursing Diagnoses: Definitions and Classification is the definitive guide to nursing diagnoses, as reviewed and approved by NANDA-I. The 2015-2017 edition of the classic and internationally recognised text has been rigorously updated and revised, and now provides more linguistically congruent diagnoses as a result of the Diagnostic Development Committee's attentiveness to understanding the translation of the diagnostic label, definition, defining characteristics, related factors, and risk fac...

THE WORKS contains every kind of poem you will ever need for the Literacy Hour but it is also a book packed with brilliant poems that will delight any reader. It's got chants, action verses, riddles, tongue twisters, shape poems, puns, acrostics, haikus, cinquains, kennings, couplets, thin poems, lists, conversations, monologues, epitaphs, songs, limericks, tankas, nonsense poems, raps, narrative verse and performance poetry that's just for starters. It features poems from the very best class...

The EU version of the best text for the intermediate macroeconomics course that keeps getting better.

Mankiw’s Macroeconomics EU edition maintains the US original edition’s bestselling status by continually bringing the leading edge of macroeconomics theory, research, and policy to the classroom, explaining complex concepts with exceptional clarity.

Highly readable, this text communicates the theories and models of macroeconomics in a concise and accessible way, with real-world examples, ...

Het boek ‘Een scene schoppen’ is een handleiding om met Participatief Drama aan de slag te gaan. Je krijgt tools mee om drama en theater in te zetten om te activeren, dialoog te stimuleren, en aan te zetten tot nadenken én handelen.

Het boek bevat:

•Tips

•Praktijkvoorbeelden

•Overwegingen

•175 oefeningen om op de vloer met groepen te werken

•Ontstaansgeschiedenis

•Filosofie van Participatief Drama

•Theorie van de methodiek

Participatief Drama wordt steeds bekender, meer geÃ...

Four official examination papers for the 2015 revised Cambridge English: Advanced (CAE) examination from Cambridge English Language Assessment. These examination papers for the 2015 revised Cambridge English: Advanced (CAE) exam provide the most authentic exam preparation available, allowing candidates to familiarise themselves with the content and format of the exam and to practise useful exam techniques. The Student's Book with answers is perfect for independent exam practice.

The accompany...

This custom edition has been created to enhance your studies. Featuring Pearson content and resources from established authors, plus current case studies and articles, Pearson is devoted to helping your learning. Strengthen your academic skills and take your first step toward professional aspirations now!

This accessible introduction to the system of public administration uses a clear, country by country analysis to the contemporary system of public administration and management in a number of significant countries. This text examines the extent to which new public management, politicians and public opinion can influence bureaucracies in various countries; in addition, it explores the role of public administration systems within the wider political systems and democratic frameworks of their st...

Research methods courses have become a compulsory component of most degree programs in sport management. This is the first introductory research methods textbook to focus exclusively on sport management. Through the use of examples, cases and data taken from the real world of sport management it opens up a traditionally dry area of study, helping the student to understand the vital importance of sound methodology in their studies and subsequent professional practice.

The book covers the full ...