Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious,even liberating,book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance ...

In dit boek past Eliyahu Goldratt de TOC (Theory Of Constraints)-principes toe op projectmanagement. Hij doet dit in de vorm van een roman, een benaderingswijze die in 'Het doel' al bijzonder effectief bleek. 'De zwakste schakel' is een vlot geschreven business-roman die gaat over hoe projecten succesvol kunnen worden afgerond, binnen de gestelde tijd en het budget en zonder compromissen.

Het begrip 'Animal Spirits' (psychologische drijfveren) was in de jaren dertig de verklaring van econoom Keynes voor het grillige menselijk handelen voor en tijdens de Grote Depressie: eerst de euforie en het optimisme, daarna de massale verkoop van aandelen, consumenten die in paniek al hun geld bij de bank weghaalden met als gevolg grote werkeloosheid. In de huidige crisis zien we hetzelfde gedrag. De zuivere marktwerking heeft gefaald; de ideeën van Reagan en Thatcher en de revolutie van ...

Omzet en winst voor de aandeelhouders, daar draait het om bij normale bedrijven. Maar er is een bijzonder soort bedrijven waarvoor geld verdienen van secundair belang is. Hun grote doel, hun missie: de wereld mooier maken. Het zijn social enterprises. Neem Specialisterren, dat software test met autistische werknemers. Of Tony's Chocolonely, dat de chocoladeketen slaafvrij maakt.

Met dit boek wordt eindelijk recht gedaan aan dit groeiende fenomeen. Willemijn Verloop en Mark Hillen schrijven ...

'There are two people, and only two, whose ideas must be taught to every MBA in the world: Michael Porter and Henry Mintzberg.' - Forbes Magazine The Strategy Process is a truly original and authoritative strategy textbook. The author team of Mintzberg, Lampel, Quinn and Ghoshal introduce a richness of theory and practice into this text, offering an ideal introduction for those who want to develop a deep understanding of strategy. Now into its fifth edition, this text does not shy away from t...

Andrew Harrison has expertly authored this engaging text on the business environment, offering theoretical rigour, along with a truly global focus, and an understanding of the economic dimensions of the subject. The text takes a unique approach exploring the business environment at different spatial levels (global, international, national, and regional), in different dimensions (culture, ethics, internationalization, markets, technology, and risk) and in the maingeopolitical regions (Europe, ...

Under the current multilateral trading system, most business entities have turned their attention away from focusing exclusively on their domestic market to the management of international business transactions on the global market. Around the world, this trend has increased the demand for education and training on the principles of international trade and, more practically, the administration of international business transactions. This book aims to give upper-level undergraduates and gradua...

Management Consultancy provides a comprehensive and up-to-date introduction to the consulting industry. The text uses theory as a basis for critical discussion, ensuring students fully understand the principal ideas behind consulting, as well the limitations. The authors' engaging and accessible writing style is combined with a wealth of real-world practical examples, which place management consultancy theory into the context of the business environment.

The book's strong critical perspective...

For undergraduate and graduate courses in organisational behaviour and human resources. An applied approach to developing and practicing interpersonal skills. By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation.

This text also helps students master the skills necessary for personal and organisational effectiveness such as self-management, communication, teaming, and problem solving. The sixth...

For courses in International Marketing and Global Marketing. This is the leading MBA text in international marketing-with comprehensive cases.