A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it. Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and innovative solutions to increasingly complex contemporary societies, service design now represents an int...

A comprehensive introduction to public policy and the policy cycle, the fully revised second edition of this popular textbook offers a practical guide to the topic while remaining underpinned by cutting-edge research. Bringing together analysis of classic works alongside the most recent developments in the field, this book is guided by the following three crucial questions: What is public policy? Who participates in making and putting public policy in practice as well as in assessing its succ...

In turbulent global times, your study of this subject is increasingly necessary and urgent.

Featuring a new chapter on critical theories, and revised to take a less Eurocentric approach to concepts and case studies, this new edition allows you to tackle global politics' important concepts, debates and problems:

-How can theories help us to understand the politics of a global pandemic?

-Do we live in a 'post-truth' world of 'fake news' and disinformation?

-Does international aid work?

-Does t...

Comprehensive in coverage this textbook, written by academics from leading institutions, discusses current developments and debates in modern health economics from an international perspective. Economic models are presented in detail, complemented by real-life explanations and analysis, and discussions of the influence of such theories on policymaking. Offering sound pedagogy and economic rigor, Health Economics focuses on building intuition alongside appropriate mathematical formality, trans...