Business Accounting and Finance, Fifth Edition, provides a clear, straightforward introduction to key management and financial accounting topics. In this new edition, a wealth of examples and real-life cases from well-known organizations, such as Lloyds, Tesco, Experian and Burberry, bring theory to life and prepare students for a successful career in the workplace.

LES exercices de grammaire niveau A2 propose :- une démarche d'observation et de découverte de la règle, associée à un entraînement intensif- plus de 500 exercices avec des contenus conformes au référentiel du niveau A1 du Cadre européen commun de référence.Pour chaque chapitre : - des corpus accompagnés d'activités simples pour faire deviner la règle,- des illustrations pour faciliterla compréhension,- des exercices variés, progressifs et contextualisés,- un vocabulaire adap...

Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service strategies for competitive advantage are key to their success. In its fourth European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive Gaps model at the center of this approach. The new edition draws on the most recent research,...

This expanded and revised version of the best-selling Universal Methods of Design is a comprehensive reference that provides a thorough and critical presentation of 125 research methods, synthesis/analysis techniques, and research deliverables for human-centered design. The text and accompanying photos and graphics of this classic resource are delivered in a concise and accessible format perfect for designers, educators, and students. This new, expanded edition includes updated information on...

Praktische grammatica Engels is een leer- en oefenboek waarin de basisgrammatica van het Engels op een overzichtelijke manier wordt aangeboden en uitgelegd.

Customer Relationship Management gives a well-balanced coverage of strategy and organisation, marketing aspects, analytical CRM, operational CRM, CRM systems and their implementation. It is the only comprehensive academic text to cover the entire scope of CRM from a marketing management angle. Geared to MBA students and advanced undergraduate students, as well as those taking courses on CRM, direct marketing, relationship marketing, database management or business intelligence, the book is al...

Tourism can be a challenging subject for students because it is both dynamic and susceptible to economic turbulence and shifts in trends. Tourism: A Modern Synthesis is an essential textbook for tourism students seeking a clear and comprehensive introduction to their studies that addresses these challenges. The authors apply a business approach to the subject, reflecting developments in the teaching and content of university courses, and the text covers both key principles and contemporary th...

Now in its fifth edition, Academic Writing helps international students succeed in writing essays and reports for their English-language academic courses. Thoroughly revised and updated, it is designed to let teachers and students easily find the topics they need, both in the classroom and for self-study. The book consists of five parts: The Writing Process Elements of Writing Language Issues Vocabulary for Writing Writing ModelsThe first part explains and practises every stage of essay writi...

Die A-Grammatik ist eine Übungsgrammatik für Lerner auf den Niveaustufen A1 und A2 des Europäischen Referenzrahmens für Sprachen. Sie eignet sich sowohl als kursbegleitendes Zusatzmaterial als auch für die individuelle Arbeit.

Um die deutsche Grammatik für beginnende Deutschlerner einfach, verständlich und motivierend darzustellen, enthält die A-Grammatik nur grammatische Strukturen, die für die Niveaustufen A1 und A2 von Bedeutung sind. Im Vordergrund steht nicht die Vollständigkei...

De belangrijkste grammaticaregels Frans met vele voorbeelden en duidelijke uitleg. Ideaal voor gebruik naast een methode of voor zelfstudie.

Doelgroep: Beginners, halfgevorderden en gevorderden.

de belangrijkste grammaticaregels met vele voorbeelden

aanwijzingen voor het vermijden van veelgemaakte fouten

eenvoudige, duidelijke uitleg

handig zakformaat en overzichtelijke lay-out

ideaal voor gebruik naast een leergang en geschikt voor zelfstudie

In Grammatica kort en bondig worden de belangrij...