The world's bestselling guide to negotiation. Getting to Yes has been in print for over thirty years. This timeless classic has helped millions of people secure win-win agreements both at work and in their private lives. Founded on principles such as:* Don't bargain over positions* Separate the people from the problem* Insist on objective criteria. Getting to Yes simplifies the whole negotiation process, offering a highly effective framework that will ensure success.

A Nobel Peace Prize-winner outlines his radical economic vision for a better future. Muhammad Yunus is the economist who invented microcredit, founded Grameen Bank, and earned a Nobel Peace Prize for his work towards alleviating poverty. Here, he proposes his vision for a new kind of capitalism, where altruism and generosity are valued as much as profit making, and where individuals not only have the capacity to lift themselves out of poverty, but also to affect real change for the planet and...

Now in its 6th Edition, this highly acclaimed textbook provides sanitation information needed to ensure hygienic practices and safe food for food industry personnel as well as students. It addresses the principles related to contamination, cleaning compounds, sanitizers, cleaning equipment. It also presents specific directions for applying these concepts to attain hygienic conditions in food processing or food preparation operations.

New in this edition:

Updated chapters on the fundamentals o...

This book is a hands-on manual for crafting and conducting useful experiments in real-life settings.

Work: love it or hate it, it’s an all-consuming part of our society, it’s changing fast, and the impact on our working lives will be extraordinary. We are now facing a revolution in the way we work. Low carbon economies, new technology and globalisation are fundamentally transforming much of what we take for granted.

Middle managers are disappearing. The working week is collapsing. And now more than ever, our careers are governed by global forces.

Why will things change so quickly? What w...

In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine: performance in the context of current public management debates, including emerging discussions on the New Public Governance and n...

A roadmap to success for tomorrow's leaders The EQ Leader provides an evidence-based model for exceptional leadership, and a four-pillar roadmap for real-world practice.