This book offers a practical guide for policy advisors and their managers, grounded in the author's extensive experience as a senior policy practitioner in New Zealand's Westminster-style system of government. A key message is that effective policy advising is less about cycles, stages and steps, and more about relationships, integrity and communication. Policy making is incremental social problem solving.

Policy advising is mostly learned on the job, like an apprenticeship. It starts with ca...

The subject of "design thinking" is the rage at business schools, throughout corporations, and increasingly in the popular press--due in large part to work of IDEO, a leading design firm, and its celebrated CEO, Tim Brown, who uses this book to show how the techniques and strategies of design belong at every level of business.

Now in its 10th edition, Economics by Sloman, Garratt & Guest is known and loved for its active learning, student-friendly approach and unrivalled lecturer and student support. Retaining all the hall mark features of previous editions, it continues to provide a balanced, comprehensive and completely up-to-date introduction to the world of economics. MyLab Economics not included.

Students, if MyLab Economics is a recommended/mandatory component of the course, please ask your instructor for the...

Events Management 1e John Beech, Sebastian Kaiser and Robert Kaspar The Business of Events Management provides an accessible and lively introduction to the practice of managing an event, festival, conference or congress. Written by a team of international experts, the book incorporates the latest thinking in events management and highlights key theories, concepts and models by using a range of case studies and examples. This book will enable you to: * Manage the financial aspects of events ma...

Usability Testing Essentials provides readers with the tools and techniques needed to begin usability testing or to advance their knowledge in this area. The book begins by presenting the essentials of usability testing, which include focusing on the user and not the product; knowing when to conduct small or large studies; and thinking of usability as hill climbing. It then reviews testing options and places usability testing into the context of a user-centered design (UCD).

It goes on to dis...

A supplementary text for a variety of Business courses, including Financial Statement Analysis, Investments, Personal Finance, and Financial Planning and Analysis. An Analytical Approach to Understanding and Interpreting Business Financial Statements Understanding Financial Statements improves the student's ability to translate a financial statement into a meaningful map for business decisions. The material covered in each chapter helps students approach financial statements with enhanced con...

Quantifying the User Experience: Practical Statistics for User Research, Second Edition, provides practitioners and researchers with the information they need to confidently quantify, qualify, and justify their data. The book presents a practical guide on how to use statistics to solve common quantitative problems that arise in user research. It addresses questions users face every day, including, Is the current product more usable than our competition? Can we be sure at least 70% of users ca...

Kindermishandeling komt veel vaker voor dan we willen weten. Het wordt dan ook wel "de verborgen epidemie" genoemd. Deze gids geeft inzicht in de achtergronden, de omvang, het signaleren en handelen bij een vermoeden van kindermishandeling. Vol praktische tips en voorbeelden. De Kleine Gids Kindermishandeling geeft op compacte wijze actuele informatie over de achtergronden van kindermishandeling. #De Kleine Gids Kindermishandeling# is: Een handzame wegwijzer voor iedereen die professioneel ...

Wat willen we kinderen leren in de lessen bewegingsonderwijs op de basisschool en welke kwaliteit streven we daarbij na? Hoe geef je kinderen een brede introductie in de bewegingscultuur?

In het Basisdocument bewegingsonderwijs worden twaalf leerlijnen uitgewerkt. Deze leerlijnen zijn geordend rond overeenkomstige bewegingsproblemen. Tevens worden tussendoelen voor de verschillende leeftijdsgroepen beschreven, waarmee de longitudinale lijn van vier tot en met twaalf jaar zichtbaar wordt. Daar...