Brian Tracy, one of the top professional speakers and sales trainers in the world today, found that his most important breakthrough in selling was the discovery that it is the "Psychology of Selling" that is more important than the techniques and methods of selling.

Events Management 1e John Beech, Sebastian Kaiser and Robert Kaspar The Business of Events Management provides an accessible and lively introduction to the practice of managing an event, festival, conference or congress. Written by a team of international experts, the book incorporates the latest thinking in events management and highlights key theories, concepts and models by using a range of case studies and examples. This book will enable you to: * Manage the financial aspects of events ma...

Het boek is in eerste instantie geschreven als studieboek voor studenten van opleidingen die zich willen scholen of verdiepen in het turnen op school. In tweede instantie is het bedoeld voor trainers in de turnsport om theoretische kennis en eventuele methodische opbouwen te gebruiken in hun trainingen. Op deze manier kunnen de docenten en trainers aansluiting houden met zowel de schoolsport als de wedstrijdsport. In derde instantie kunenn docenten in het werkveld dit boek gebruiken als nasla...

Quantifying the User Experience: Practical Statistics for User Research, Second Edition, provides practitioners and researchers with the information they need to confidently quantify, qualify, and justify their data. The book presents a practical guide on how to use statistics to solve common quantitative problems that arise in user research. It addresses questions users face every day, including, Is the current product more usable than our competition? Can we be sure at least 70% of users ca...

Kindermishandeling komt veel vaker voor dan we willen weten. Het wordt dan ook wel "de verborgen epidemie" genoemd. Deze gids geeft inzicht in de achtergronden, de omvang, het signaleren en handelen bij een vermoeden van kindermishandeling. Vol praktische tips en voorbeelden. De Kleine Gids Kindermishandeling geeft op compacte wijze actuele informatie over de achtergronden van kindermishandeling. #De Kleine Gids Kindermishandeling# is: Een handzame wegwijzer voor iedereen die professioneel ...

Ever since the attacks of 11th September, western leaders have described a world engaged in 'a fight for civilization'. But what do we mean by civilization? We believe in a western tradition of openness and freedom that has produced a good life for many millions of people and a culture of enormous depth and creative power. But the history of our civilisation is also filled with unspeakable brutality - for every Leonardo there is a Mussolini, for every Beethoven symphony a concentration camp, ...

A little over a decade since its first publication, the hypotheses set out in Manuel Castells' groundbreaking trilogy have largely been verified. In a substantial new preface to the first volume in the series, Castells demonstrates, in the light of major world trends, how the network society has now fully risen on a global scale.

Designing good application interfaces isn't easy now that companies need to create compelling, seamless user experiences across an exploding number of channels, screens, and contexts. In this updated third edition, you'll learn how to navigate through the maze of design options. By capturing UI best practices as design patterns, this best-selling book provides solutions to common design problems.

You'll learn patterns for mobile apps, web applications, and desktop software. Each pattern conta...

*Once again a New York Times bestseller! First the original edition, and now the new Final Edition* An essential new edition revised and updated from cover to cover of one of the most important books of the last two decades, by Nobel Prize winner Richard H. Thaler and Cass R. Sunstein More than 2 million copies sold Since the original publication of Nudge more than a decade ago, the title has entered the vocabulary of businesspeople, policy makers, engaged citizens, and consumers everywhere. ...