Introduction to Hospitality Management: Creating Excellent Guest Experiences, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.

It’s time for a new approach to help students engage more fully with comparative politics. By elevating all of the components of identity as core elements of any political system, Lisa Baglione's Understanding Comparative Politics helps students better appreciate the lived realities of people around the world. The book puts issues of race, gender, ethnicity, and religion in context, encouraging students to think critically about world regions and individual countries through the lens of cur...

A grounding to the key issues in safeguarding today, highlighting the key skills and knowledge necessary for effective practice

This second edition of Jarlath O'Brien's insightful, practical guide for teachers, and those training to teach, combines psychological research, authentic classroom experience and the lessons learned from improving behaviour in schools.

A stellar author team guides you through the key topics of human resource management from strategic and international perspectives in this updated edition.

Supports teachers to understand the foundation principles of assessment , stay up to date with the latest classroom approaches and have the confidence to evaluate and question the effectiveness of new methods.

Through the use of varied case studies, this book explains and demonstrates how nurses can transform the ideals of person-centred care into reality for patients throughout their healthcare journey, in a variety of settings.

This book helps trainee nursing associates to prepare for and excel in their nursing associate practice placements. Covering all settings and all fields of nursing, it shows readers how to make the most of each placement and transfer learning and skills from one area of practice to another.

A Super Quick guide to translating your research into an effective, well-designed poster for any kind of assessment.

A candid and engaging exploration of how to face the challenges of school leadership head on and succeed, exploring a range of leadership topics and supported by a range of fascinating real life examples.