A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it. Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and innovative solutions to increasingly complex contemporary societies, service design now represents an int...

A comprehensive introduction to public policy and the policy cycle, the fully revised second edition of this popular textbook offers a practical guide to the topic while remaining underpinned by cutting-edge research. Bringing together analysis of classic works alongside the most recent developments in the field, this book is guided by the following three crucial questions: What is public policy? Who participates in making and putting public policy in practice as well as in assessing its succ...

Leta Hong Fincher's landmark book Leftover Women shone a light on the resurgence of gender inequality in 21st-century China. Ten years on, women in China continue to experience a dramatic rolling back of rights and gains in the increasingly patriarchal political climate of the Xi Jinping era.

Leftover Women explores the structural discrimination against women and the broader problems with China's economy, politics, and development that lie behind them. This updated edition includes a new pre...

In turbulent global times, your study of this subject is increasingly necessary and urgent.

Featuring a new chapter on critical theories, and revised to take a less Eurocentric approach to concepts and case studies, this new edition allows you to tackle global politics' important concepts, debates and problems:

-How can theories help us to understand the politics of a global pandemic?

-Do we live in a 'post-truth' world of 'fake news' and disinformation?

-Does international aid work?

-Does t...

This succinct and insightful guide to reflective practice is designed for students and practitioners across a range of professions in the human services - social work, healthcare and related fields. In seven compact chapters, it takes the reader through the main theories and principles of reflective practice, drawing on concepts and findings from across the associated literature. Its clear and careful integration of both the 'thinking' and 'doing' elements of the complex and often challenging...