What is Violent Communication? If "violent" means acting in ways that result in hurt or harm, then much of how we communicate-judging others, bullying, having racial bias, blaming, finger pointing, discriminating, speaking without listening, criticizing others or ourselves, name-calling, reacting when angry, using political rhetoric, being defensive or judging who's "good/bad" or what's "right/wrong" with people-could indeed be called "violent communication." What is Nonviolent Communication?...

For non-majors introductory chemistry courses. Make chemistry relatable to all students. Chemistry for Changing Times has defined the liberal arts chemistry course and remains the most visually appealing and readable introduction to the subject.

The 14th Edition increases its focus on environmental and other relatable issues with revised green chemistry essays throughout and new Chemistry at Home experiments. Abundant applications and examples fill each chapter and enable students of varied m...

The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers ...

A sound knowledge of anatomy and physiology is an essential basis for the effective clinical treatment of companion animals. The new third edition Introduction to Veterinary Anatomy and Physiology Textbook offers clear and comprehensive of the common companion animal species. Updated throughout with a new section added on large animals, the new edition features augmented online learning resources with new questions and quizzes.

Students can test their knowledge with multi-choice questions, dr...

This is the new edition of Linguistics: An Introduction. It is a bestselling introductory textbook for all students of linguistics and language studies.

This reworked edition features:

-new chapters on sign languages, writing, and text and discourse

-coverage of writing in electronic media

-revised and updated chapters on languages of the world and psycholinguistics

Firmly based around taught courses and catering to student needs, it addresses all the topics that a student will need in thei...

Innovation and Entrepreneurship 3rd Edition is an accessible text on innovation and entrepreneurship aimed specifically at undergraduate students studying business and management studies, but also those on engineering and science degrees with management courses. The text applies key theories and research on innovation and entrepreneurship and then reviews and synthesises those theories and research to apply them in a much broader and contemporary context, including the corporate and public se...

To guide you through this broad ecosystem, this popular guide provides essential concepts, methods, and techniques for digital design that have withstood the test of time. UX designers, product managers, developers, and anyone involved in digital design will learn how to create semantic structures that will help people engage with your message.

With an introduction by Xiaolu GuoA classic memoir set during the Chinese revolution of the 1940s and inspired by folklore, providing a unique insight into the life of an immigrant in America. When we Chinese girls listened to the adults talking-story, we learned that we failed if we grew up to be but wives or slaves. We could be heroines, swordswomen.

Throughout her childhood, Maxine Hong Kingston listened to her mother's mesmerizing tales of a China where girls are worthless, tradition is e...

The highly acclaimed Practice of English Language Teaching is the essential guide for teachers of English in a wide range of contexts. The fifth edition has been revised to reflect new developments in language teaching. It explains current pedagogy to teachers who want to access the most relevant ELT practices and incorporate them into their lessons.

Food Microbiology by Adams and Moss has been a popular textbook since it was first published in 1995. Now in its fourth edition, Peter McClure joins the highly successful authorship in order to bring the book right up to date. Maintaining its general structure and philosophy to encompass modern food microbiology, this new edition provides updated and revised individual chapters and uses new examples to illustrate incidents with particular attention being paid to images.

Thorough and accessibl...