User experience design is the discipline of creating a useful and usable Web site or application that's easily navigated and meets the needs of the site owner and its users. There's a lot more to successful UX design than knowing the latest Web technologies or design trends: It takes diplomacy, management skills, and business savvy. That's where the updated edition of this important book comes in.

With new information on design principles, mobile and gestural interactions, content strategy, r...

Quartier d'affaires, méthode de français professionnel et des affaires, s'adresse à des étudiants grands adolescents ou adultes ayant acquis le niveau A1 du Cadre européen de référence pour les langues (CECRL). Elle répond aux besoins des cours de français sur objectifs spécifiques (FOS) et aux objectifs de ceux qui souhaitent améliorer leur français en contexte professionnel ou de recherche d'emploi dans un environnement francophone.

Communicative, actionnelle, claire et structur...

Gain a comprehensive understanding of essential operations management principles with this easy to read introduction to the subject "This textbook provides valuable insight into the essentials of directing, designing, delivering and developing operations. For the times we live in, the addition of 'responsible operations' at the end of each chapter makes the book an essential text for any operations management course." Dr Philip Davies, Associate Professor of Operations Management Henley Busin...

Organisation and Management – An International Approach is an interactive and hands-on introduction to the field. The theory behind management and organisation is accessibly explained by renowned authors Jos Marcus and Nick van Dam using many practical examples.

This fully renewed edition has been expanded with six new chapters on digital business transformation, internationalisation, corporate social responsibility, the future of work, human resource management, and culture. In addition, t...

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different w...

About the book

This concise book, now in its 4th edition, is mainly intended to be used as an introduction to the rules of private international law belonging to the legal system of the European Union. It provides legal practitioners with an overview of this highly complex field of law and can serve as an introductory textbook in elective undergraduate courses and master programs offered today by many law schools both to their own students and to exchange students from other countries. The bo...

EU legislation has worldwide and serious impacts for governments, businesses and consumers. In this systematic and practical handbook, expert Brussels professionals share their insights, tips and strategies for engaging successfully with the process by which these laws are made. The authors show how lobbying is a multi-stage end-to-end process and explain the opportunities, challenges and risks at each step.

The book is full of real-world insights, timelines for how legislation is adopted, c...

Through internationalisation programmes, millions of students spend part of their studies at universities abroad every year. Lecturer mobility programmes are bringing international lecturers straight to local classrooms. With migration, labour mobility and student mobility, classrooms and lecture halls have grown more culturally diverse than ever before.

Intercultural Sensitivity gives students a head start in working with lecturers and fellow students, and to excel in their future internati...

Creativity is one of the vital 21st century skills. As the subject of a large academic and practitioner community since 1950, there are literally hundreds of books and thousands of techniques on creativity.

In this book, this body of knowledge is boiled down for modern scholars and facilitators to one framework called iCPS, integrated Creative Problem Solving. For the techniques, the book focuses on techniques for groups and details 40 essential ones. This is the main part of the book. The se...

Finally, a book that describes the neurological differences between the male and female brain and how this is implemented in advertising! The book describes how men and women think, the origin of their emotions, and why they make certain decisions. Find out why women like shopping so much, why humorous ads appeal to men, or why women make better decisions. 80% of all purchases worldwide are made or influenced by women. Why is advertising so often aimed at men? Find the answer to the life-long...