In 1999, Joseph Pine and James Gilmore offered this idea to readers as a new way to think about connecting with customers and securing their loyalty. As a result, their book "The Experience Economy" is now a classic, embraced by readers and companies worldwide and read in more than a dozen languages. And though the world has changed in many ways since then, the way to a customer's heart has not.

In fact, the idea of staging experiences to leave a memorable and lucrative impression is now more...

This book reflects the wide-spread belief that the twenty-first century is evolving in a significantly different way to the twentieth, which witnessed the advance of human rationality and technological progress, including urbanisation, and called into question the public and cultural significance of religion. In this century, by contrast, religion, faith communities and spiritual values have returned to the centre of public life, especially public policy, governance, and social identity. Rapi...

A clear introduction to analysing the data obtained from focus groups and interviews.

Supports the growing demand for courses in leadership and ensures that such courses and instruction are developed with multiple considerations and best practices in mind.

This book shows how concept and mind maps can be used in quantitative, qualitative and mixed-methods research, using student-focused examples and classroom-based activities.

An in-depth and truly comprehensive exploration of the field, with chapters from some of the leading names working today.

Broad in scope and edited by two massive names in geography, this is a critical exploration of how the field has emerged and fared over the course of its modern institutionalization.

Technical English is a multi level English course which is ideal for students in vocational education or training at work. Its syllabus covers the core language that students need to be successful in all fields of technical and industrial work.

"This book presents the essential math needed to describe, simulate, and render a 3D world. It provides an introduction to mathematics for game designers, including fundamentals of coordinate spaces, vectors, and matrices, orientation in three dimensions, introduction to calculus and dynamics, graphics, and parametric curves"--Provided by publisher.

This engaging book presents the essential mathematics needed to describe, simulate, and render a 3D world. Reflecting both academic and in-the-tr...

A guide to working with evidence and knowledge in social work.