How to assign the right tasks and empower people to tackle them. About the series: Get up to speed "fast" on essential business skills. Whether you're looking for a crash course or a brief refresher, you'll find just what you need in HBR's 20-Minute Manager series. Advice you can quickly read and apply, from the most trusted source in business.

What it takes to make your meetings productive, not painful. About the series: Get up to speed "fast" on essential business skills. Whether you're looking for a crash course or a brief refresher, you'll find just what you need in HBR's 20-Minute Manager series. Advice you can quickly read and apply, from the most trusted source in business.

A guide for women on how to overcome barriers in the workplace and move into leadership positions.

Self-awareness is the bedrock of emotional intelligence. It enables you to see your talents, shortcomings, and potential. But you won't be able to achieve self-awareness through personality tests or quarterly feedback alone.

Time is limited. Attention is scarce. Are you engaging your customers?Apple Stores, Disney, LEGO, Starbucks.

Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral?Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections--and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel ...