The field of consumer online dispute resolution is going through important developments throughout Europe. New ODR providers are entering the field and a growing number of ADR bodies are relying on digital technologies to resolve consumer complaints. Also, consumers are increasingly resorting to online platforms to achieve redress. ODR has the potential to increase consumers’ access to redress by taking the procedure online. At the same time, the quality of cODR procedures remains a challen...

Restorative justice is a way of doing justice in which the focus is on restoring the damage caused by a crime. This involves not only restoring mate rial and immaterial damage, but also restoring relational and moral damage. This is best achieved through processes that enable all stakeholders to engage in a dialogue and reach agreements on restora tion. This could include victim-offender-mediation as well as conference models that also involve the community.

In his inaugural address, Jacques ...

This book contains the presentations given at the conference 35 Years CISG and Beyond, hosted by the University of Basel, SVIR/SSDI (Swiss Association for International Law) and UNCITRAL on 29 and 30 January 2015.

The Conference focused on open issues in regard to the CISG's application and on any possible further harmonization and unification of contract law. The following topics are covered: economic analysis of CISG; the decline of reservations; extending the CISG; CISG, state action and r...

Following the success of EuSoCo's book, Life Time Contracts: Social Long-term Contracts in Labour, Tenancy and Consumer Credit Law (Eleven, 2014), in which EuSoCo laid out sixteen Principles of Life Time Contracts to apply whenever individuals seek to form or continue such social long-term relationships, in this book, we expand thereon, making the Principles more accessible and useful to practitioners, judges, and even policy makers.

As society depends on individuals being able to meet certai...

International Criminal Investigations: Law & Practice is the first of its kind - a resource book on selected topics assessing more than twenty years of international criminal investigations, while addressing the practicalities and challenges of such investigations. It explores, from the perspective of expert practitioners, a thematic approach to important issues such as investigative strategies, planning and interview techniques for specific witnesses, financial investigations, while incorpor...

Systems based on artificial intelligence (AI) offer increasing opportunities to support human decision-making. This book discusses these opportunities from highly practical perspectives. Starting from a solid background and explanation of artificial intelligence and the general ethical challenges and possibilities in the legal field, it delves into four specific applications of AI systems. The first part relates to the use and deployment of AI systems in the corporate boardroom and in the con...

Many companies today face international influences, and many more will follow suit. A scenario that was recognised early on by Prof. Adriaan Dorresteijn (Utrecht University). To honour his innovative research, teachings, and administration work, this Liber Amicorum includes capita selecta of recent business and private law publications. These articles discuss, inter alia, the relationship between mother and daughter companies, the protection ofactors working for companies, cross-border compan...

When you buy a home, should that also mean you have to inform the whole world where you live, how much you paid for it, and whether you financed the purchase with a mortgage loan? In essence, the Netherlands and England & Wales answer this question in the affirmative. The only thing that stands in the way of anyone accessing this information in the land registry is the payment of a small fee. In Germany, on the other hand, access to this personal data is restricted to the person who can show ...

This book sets out to answer two main questions: what is the status quo of the position of Dutch works councils in multinational corporations? And which tools within the Dutch legal framework can be utilised in order to secure the successful involvement of the works council in the decision-making process in light of the increasingly globalised economy?

The findings show that many participation rights are frequently used in practice, but not always. The inventory of good practices further rev...

Discrimination is still not sufficiently addressed within liberal democracies. Often only some groups are protected against discrimination and merely in certain situations. This leaves many who suffer because of discrimination without recourse. And that is only one of the dilemmas with group-based approaches to the protection against discrimination. So why are these approaches so common? And can we find a viable alternative?

In this new book, legal scholar Erwin Dijkstra answers these questio...