This multidisciplinary text is an essential introduction to leadership in health care, combining the underpinning theory with a practical approach to help you come to decisions and solutions in everyday practice. * Written in an accessible and easy to understand style by an international team of practitioners who will engage, inspire and empower you to really make a difference in practice * Evidence based and with a focus on patient care and service delivery to ensure best practice * Includes...

To survive in today's complex economies, it is imperative for companies to understand their consumers in terms of how and why they like to use their products. Distinction based on quality no longer provides competitive advantage. Imagineers use design methods to create meaningful experiences that connect consumers to brands, employees to companies and consumers to consumers.

This book explains the background of the need for experiences and then focusses on how to design them. Bringing theory ...

Updated 2017 edition. The single best collection of photography of Banksy's street work that has ever been assembled for print. If that isn't enough there are some words too.You Are An Acceptable Level of Threat covers his entire street art career, spanning the late '90s right up to 2016.This new edition includes his groundbreaking 'Dismaland' show, the Calais refugee crisis wake-up, as well as new works from Gaza and Bristol. Also featuring the controversial 'Cheltenham Spies' in addition to...

In Reading Between the Signs, Anna Mindess provides a perspective on a culture that is not widely understood - American Deaf culture. With the collaboration of three distinguished Deaf consultants, Mindess explores the implications of cultural differences at the intersection of the Deaf and hearing worlds.

Basics of bookkeeping has been written to meet the needs of accounting students and practitioners in understanding the complexities of bookkeeping. Because some knowledge of bookkeeping and basic understanding of the balance sheet, income statement and cash flow statement are indispensable to education in business economics, the principles of accounting are discussed in this book.

After a brief study in elementary accounting, you can start without problems studies as cost accounting, financi...

In Higher Education, the Dutch edition of Report writing for readers with little time is the textbook most widely used for the writing of reports of a technical nature while professional writers use it as a popular reference work.

Through close study of Avicenna's statements and major works, Dimitri Gutas traces Avicenna's own sense of his place in the Aristotelian tradition and the history of philosophy in Islam, and provides an introduction to reading his philosophical works by delineating the approach most consistent with Avicenna's intention and purpose in philosophy. The second edition of this foundational work, which has quickened fruitful research into the philosopher in the last quarter century, is completely r...

Doing Balanced Gospel-Centered Ministry in Your City

Today many pastors are struggling to adapt to a post-Christian culture without abandoning orthodox theology. How do we communicate the concepts of grace and substitutionary atonement in our globalized culture and context?

In Center Church Europe, Timothy Keller offers challenging insights and provocative questions based on over twenty years of ministry in New York City. This book outlines a theological vision for ministry - applying classic d...

Neil's Quest for Quality

A TMap HD Story

"The world of IT is changing rapidly, with innovations following one another in breathtaking succession. This applies not only to the field of technology, but also to our way of working. Time-to-market and cost limiting are becoming more important by the day. These new ways of working are occasionally perceived as a threat to the quality of our software products. This book shows the opposite: TMap® HD, a human-driven and quality-driven approach offers...

Revised & Expanded edition 2014.Getting it Across is a practical guide for researchers and graduate students who need to publish their findings. The focus of the book is on effective writing: using strong sentences, clear word choice, and effective structure to get the message across.The book includes over a hundred examples of actual written texts, mostly taken from the architecture and planning field. Using this "real text" approach and written in a light and accessible tone, the book addre...