***The phenomenal international bestseller that inspired the Oscar-nominated film***Enter a vanished and unjust world: Jackson, Mississippi, 1962. Where black maids raise white children, but aren't trusted not to steal the silver . .

. There's Aibileen, raising her seventeenth white child and nursing the hurt caused by her own son's tragic death; Minny, whose cooking is nearly as sassy as her tongue; and white Miss Skeeter, home from College, who wants to know why her beloved maid has disappe...

Game theory means rigorous strategic thinking. It's the art of anticipating your opponent's next moves, knowing full well that your rival is trying to do the same thing to you. Though parts of game theory involve simple common sense, much is counterintuitive, and it can only be mastered by developing a new way of seeing the world.

Using a diverse array of rich case studies-from pop culture, TV, movies, sports, politics, and history-the authors show how nearly every business and personal inter...

The Fifth Edition of Hotel Front Office Management is one of the leading texts in addressing the demands for instructing future leaders of the hotel industry. Educators who are preparing professionals for roles as front office managers and general managers in hotels are required to meet the challenges of operations, technology, training, empowerment, and international applications. This latest edition of Hotel Front Office Management continues to encourage students to take an active role in a...

English Unlimited is a six-level (A1 to C1) goals-based course for adults. Centred on purposeful, real-life objectives, it prepares learners to use English independently for global communication. Through universal topics and activities, and a focus on intercultural competence as a 'fifth skill', this international coursebook helps learners become more sensitive, more effective communicators.

Teaching natural, dependable language, and with CEF goals at its core, it brings real life into the cl...

This text offers basic generalist practice methods which emphasize the common elements in working with individuals, families and groups.

This thoroughly updated new edition of the bestselling text trains students to critically read a research article from start to finish. Containing twenty-five engaging articles of both ideal and flawed research, it discusses how to assess them in terms of soundness of the design and appropriateness of the statistical analyses.

Bestselling authors Cooper and McLeod present a groundbreaking new approach to counselling, outlining a flexible framework for practice applicable to all modalities of therapy at all levels.

In Hello Everybody! a bestseller in his native Holland, Joris Luyendijk tells the story of his five yearsas a reporter in the Middle East. Young and inexperienced but fluent in Arabic, he speaks to stone throwers and soldiers, taxi drivers and professors, victims and aggressors chronicling first-hand experiences of dictatorship, occupation and war. But the more he witnesses, the less he understands and he becomes increasingly aware of the yawning gap between what he sees on the ground and wha...

So much is expected of managers; supervising the staff, running the department, motivating employees, open communication, delegating tasks, finding creative solutions, providing and processing feedback, creating budgets, reaching targets. Who couldn’t use help with all this?

Whether you are just starting out in a supervisory role or are a highly experienced manager, you will find this book an enormous benefit. For the new supervisor it will answer such questions as ‘Just how do I deal with ...

Anders dan kunstenaars opereren architecten per definitie vanuit het centrum van de samenleving. Als een van de weinige architecten toont Rem Koolhaas aan dat je vanuit dat midden toch een kritische distantie in acht kunt nemen. Is in zijn strategieën een hint gelegen voor kunstenaars om betekenisvolle kunst te scheppen in een wereld waarin betekenis geen enkele kans meer lijkt te hebben?

Schrijver Edzard Mik bezocht het door het OMA ontworpen CCTV hoofdkantoor in Beijing en schreef een lyri...