This book is about the how of project management and about how you as a project manager can use a proactive attitude to stay in control, even during difficult situations. It shows you how to become an influencer of the path to the end result, of your environment, of your team and of your effectiveness.

Today’s project managers have to meet high expectations. Challenging goals, a strong focus on cost management and lead times, serving the interests of different stakeholders and many dependen...

Besides the Portfolio, Programme and Project Offices 2013 Edition (P3O®) Foundation Courseware - English (ISBN: 9789401804547) publication you are advised to obtain the corresponding publication Portfolio, Programme and Project Offices 2013 Edition (ISBN: 9780113314225).

P3O® Foundation certifications is suitable for individuals wanting to demonstrate they have sufficient knowledge and understanding of the P3O guidance to interact effectively with, or act as an informed member of, an office...

One mindset is that the project management process itself should be lead. You promote proactive project management by planning and evaluating relevant management initiatives – and by adapting the level of effort and the tools for the project’s degree of complexity. The entire book can be considered as a method with tools for such planning and evaluating the project management.

Another mindset is that the project management is not only a task for the project managers. The project owners, ...

Note: This book is available in several languages: Dutch, Chinese, Brazilian Portuguese, English, German, French, Spanish.CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARDThis groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the concept of a quality management system. By explain the basic processes and functions within IT Service Management it describes for the reader some of the common concepts and definitions that are understood across the globe. It...

The ITIL pocket guides of Van Haren Publishing are since long

recognized as the industry classic guide on the topic of ITIL, in many

languages. Over the years this authoritative guide has earned its place

on the bookshelves and in the briefcases of industry experts as they

implement best practices within their organizations.

This pocket guide will provide readers with an understanding of the

ITIL 4 service management framework, by:

• understanding the key concepts of service management

• ...

This Courseware is suited for the PRINCE2® 2017 Edition Foundation exam.

Why take a PRINCE2® course?

There are six variables that present in every project. These variables need to be managed accordingly. The six variables are:

- Money

- Time

- Quality

- Scope

- Risks

- Benefits

PRINCE2® is an integrated framework of processes and themes that will provide handles for planning, delegating, supervising and maintaining the six aspects of project performance.

By using examples and assignments...