Mediation Theory and Practice, Third Edition introduces students to the process of mediation by using practical examples that show students how to better manage conflicts and resolve disputes. Authors Suzanne McCorkle and Melanie J. Reese help students to understand the research and theory that underlie mediation, as well as provide students with the foundational skills a mediator must possess in any context, including issue identification, setting the agenda for negotiation, problem solving,...

Looking at the hard choices writers confront when crafting any kind of factual narrative, this book helps journalism students to improve specifically their non-fiction storytelling skills.

- Dé standaard op het gebied van marktonderzoek;

- praktisch en helder gestructureerd handboek voor het complete marktonderzoeksproces;

- biedt alle tools om het onderzoeksproces stapsgewijs uit te kunnen voeren.

Marktonderzoek is het complete basisboek voor alle opleidingen waar studenten in het kader van afstuderen of stage zelf marktonderzoek doen. Het onderzoeksproces staat centraal, waarbij de nadruk ligt op het onderlinge verband tussen de verschillende fasen van onderzoek. Er is uitge...

Illustrated with contemporary examples, a new critical analysis of The Big Bang Theory, and in-depth methods for criticism, this updated Third Edition reflects recent changes in the ways television is viewed across multiple devices and the impact of the Internet on television.

Careers in Media and Communication is a practical resource that helps students understand how a communication degree prepares them for a range of fulfilling careers; it gives students the skills they will need to compete in a changing job market. Award-winning teacher and author Stephanie A. Smith draws from her years of professional experience to guide students through the trends and processes of identifying, finding, and securing a job in in mass communication.

Throughout the book, students...

A state-of-the-art reference work in the field of interpersonal communication. Well-known experts summarize theory, research, and address key issues such as personal relationships, computer-mediated communication, language, personality, skills, nonverbal communication, and communication across the life span.

Introductory textbook offering intercultural communication students a fuller understanding of how culture and communication affect and effect eachother.

The Second Edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice.

Examines state-of-the-art research and knowledge regarding nonverbal behavior and applies that scientific knowledge to a broad range of fields.

Focusing on empirical research, this is an engaging and critical guide through each step of the research process, outlining the procedures, differences, strengths and limitations of metric, interpretive and the newer hybrid approaches.