Creating a unique value for your customers is crucial if you want to differentiate in an overcrowded market. To do so, you need to define a powerful strategy that determines consistent action across your organisation to deliver your unique flavour. Szóstek describes this strategy as umami, which is the fifth category of taste (besides sweet, sour, salt and bitter), and gives an exceptional flavour to your food.

How do you build a powerful yet actionable strategy, and successfully implement i...

Great Leaders Mix and Match is a manifesto for more beautiful combinations in (business) life. The world faces complex challenges and these challenges can only be resolved by mixing and matching ideas. The beauty here lies in the elegance of the solutions which actually make the (business) world a better place and how we are able to solve multiple challenges in one go. Think of a waste incarnation plant which doubles as ski hill. Or think of new solutions for care: an eldery home, combined wi...

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different w...

Agile practices have become the backbone of large companies, but Scrum Masters often grapple with the challenge of establishing and sustaining high performance. That's where this book comes in: The Little Book of Agile Wisdom is a distinctive and practical guide tailored for Scrum Masters and passionate Agile practitioners. Within its pages, you'll encounter 66 carefully selected quotes organized into six thematic areas. Each quote is complemented by an appropriate image and interpretation, e...

In the ever-changing world of business, innovators frequently encounter resistance. Hearing 'NO' from superiors, investors, and colleagues can be very discouraging. But there’s hope! In his groundbreaking new book, renowned author Gijs van Wulfen offers practical tools to overcome these barriers. Whether you are a visionary, entrepreneur, or trendsetter, this book provides clear strategies to gain the support of managers, investors, and customers, transforming your innovative ideas into rea...

The Power of Music Thinking allows users to construct a new model for innovative business by using a musical analogy. The book challenges you to embrace various perspectives simultaneously, boost collaboration, and guide readers towards refining their leadership skills. Instead of approaching business as various silos, Music Thinking treats organizations as an orchestra, with each part having its tune to add.

Split into four sections - Listen, Tune, Play, and Perform - this book breaks dow...

Only a small percentage of change programs in organizations are successful. Too often, companies rely upon top-down communication campaigns that tell or show employees about change, but don’t involve them actively, emotionally or holistically.

Transformation Tactics is a deck of 48 cards designed to help organisations activate the behaviors of their people. These are experiences that activate employee behaviors, promote reflection, and encourage employees to share their insights.

The cards ...

In Mindset to Startup, you’ll go on an enlightening journey that transcends the conventional boundaries of entrepreneurship. Naguib invites readers to explore the true essence of entrepreneurship, going beyond the pursuit of profit. With insights drawn from 10,000 hours of mentoring founders, Naguib offers a highly experienced perspective, emphasizing the significance of value literacy to attain tangible progress on the uncertain journey of entrepreneurship.

The book delves into the latent ...

Good services don't happen by accident, and neither do bad ones. Designing a service that works for users and organizations is just the first step. The real challenge begins when that design is turned into reality.'Bad Services' delves into common obstacles. From organizational silos and risk aversion to a lack of buy-in, the barriers can seem insurmountable. This book helps you understand why service design often fails to be implemented and provides practical solutions to overcome these chal...