Voor het eerst in de geschiedenis heeft een hoog gerechtshof in Duitsland geoordeeld dat toegang hebben tot het internet tot de eerste levensbehoefte van mensen behoort. Als providers in gebreke blijven, bijvoorbeeld als de verbinding bij hun klanten uitvalt, dan moeten zij de klant voor dit gemis compenseren.

Stel je voor: 'internet is nu net zo belangrijk als eten, kleding en veiligheid'. Deze uitspraak zal ongetwijfeld in Europa navolging vinden en zal tegelijkertijd verdere gevolgen krij...

Think Like a UX Researcher will challenge your preconceptions about user experience (UX) research and encourage you to think beyond the obvious. It provides a dive-in-anywhere book that offers practical advice and topical examples.

Write your first code in Java 17 using simple, step-by-step examples that model real-word objects and events, making learning easy. With Java 17 for Absolute Beginners you'll be able to pick up the concepts without fuss. It teaches Java development in language anyone can understand, giving you the best possible start.

You'll see clear code descriptions and layout so that you can get your code running as soon as possible. Author Iuliana Cosmina focuses on practical knowledge and getting you up...

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disci...

It’s an exciting time to get involved with MicroPython, the re-implementation of Python 3 for microcontrollers and embedded systems. This practical guide delivers the knowledge you need to roll up your sleeves and create exceptional embedded projects with this lean and efficient programming language. If you’re familiar with Python as a programmer, educator, or maker, you’re ready to learn—and have fun along the way.

Author Nicholas Tollervey takes you on a journey from first steps to ...

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

Uw persoonlijke internetadressen en wachtwoorden logboek

Al uw gebruikersnamen en wachtwoorden op één handige en verantwoorde manier verzameld.

* Al uw gegevens op alfabet geordend

* Veel ruimte om internetadressen, gebruikersnamen, wachtwoorden en aantekeningen te maken

* Door de spiraalbinding kunnen de pagina's plat worden gelegd

* Afneembaar hulsel en discreet omslagontwerp

* Achterin vindt u notitiepagina's waar u nuttige informatie kunt schrijven, zoals gegevens over uw thuisnetwerk en soft...

"This is a must-have work for anybody in information security, digital forensics, or involved with incident handling. As we move away from traditional disk-based analysis into the interconnectivity of the cloud, Sherri and Jonathan have created a framework and roadmap that will act as a seminal work in this developing field." - Dr. Craig S.

Wright (GSE), Asia Pacific Director at Global Institute for Cyber Security + Research. "It's like a symphony meeting an encyclopedia meeting a spy novel."...

This book aims to bridge the gap between UX content that is authoritative but at the same time easily digestible. It contains a series of essays on UX research. Although the book could be read from cover to cover, our assumption is that user researchers will dip in and out of the book, somewhat like a bedside or coffee-break reader.

Become more mindful of the user when building digital products, and learn how to integrate a user-centered approach into your thinking as a web or app developer. This book shows you how the user experience is the responsibility of everyone involved in creating the product and how to redefine development principles when building user-centered digital products.