According to the dictionary, assertiveness is 'daring to be yourself'. That is a very broad concept. According to others, assertiveness is 'having self-confidence' and 'daring to stand up for yourself'. It does not mean that you only think about yourself: assertiveness is also about accepting others as they are. The bottom line is that you don't let people walk all over you, command respect, but at the same time treat others with respect, both verbally and non-verbally, and therefore feel mor...

Joan Robinson was one of the greatest economists of the twentieth century and a fearless critic of free-market capitalism. Here she reveals the battle between economics as science and economics as ideology. Includes a new foreword by Sheila Dow.

A radical rethinking of consumerism, inequality and social capital, The World of Goods is a classic of economic anthropology whose insights remain compelling and urgent. This Routledge Classics edition includes a new foreword by Richard Wilk.

The Process of Highly Effective Coaching, 2nd ed, offers a unique blend of theory and practical methods for conducting effective coaching conversations.

Part leadership book, part business book and 100% true, reading this is like hearing a wise, honest and humorous mentor finally tell you about the world of business as it is and how to find your place in it.

Human Resources for the Non-HR Manager gives every manager, regardless of their functional role, access to cutting-edge research and evidence-based recommendations so they can approach their people management responsibilities with confidence. Day-to-day people management is increasingly the responsibility of front-line managers, not HR professionals. But managers are often poorly prepared for these responsibilities; they receive little training (and sometimes have little interest!) in HR.

Peo...

SERVITISATION SECRETS PROVIDES STEP-BY-STEP INSICHT IN

- what servitisation is and how it relates to other growth strategies;

- when a market is suitable and an organisation is ready for servitisation;

- what benefits and turnover and profit growth can be achieved with servitisation;

- how servitisation can deliver real value for customers and endusers;

- how servitisation can be successfully implemented in practice;

- what servitisation requires of the organisation and resources;

- how pitf...

In an era of rapid technological and social change The Transformational Economy offers insights into a new economic landscape. It explores how companies can navigate a world where customers seek not just products, but meaning. The book offers strategies to meet these new customer aspirations and thereby it makes a positive impact on the planet, society and individuals.

Costas Papaikonomou is one of the founders of Happen.com, one of the fastest growing creative innovation agencies of the 21st century. A career in innovation – studying, dreaming, creating, researching and realizing new products. It’s been an amazing journey, playing in the birth chambers of mass market multinationals. Nevertheless he’s quite grumpy.

Why are so many brilliant ideas culled before they’ve had a chance to shine in the real world?

Why are so many awful ideas pushed throug...