Feedback is a message about the behavior or performance of another person. Feedback is indispensable when you work with other people. Sometimes you need to tell someone that their work is not up to standard or, by contrast, excellent.

In this booklet, you will find tips and advice about giving feedback.

So very, very busy is something we all experience, but it does not have to control your life and lead to stress. This book will help you get a grip on your own vitality independently, without external help, in order for you to avoid more serious consequences like a burnout or a bore-out.

We provide you with a practical and broad approach to recognising and handling the symptoms of tension using clear, accessible language. You’ll learn how to convert irrational, stress-inducing thoughts in y...

Having to speak in public ranks as number four in the top ten list of most frightening things in life - according to reliable research carried out in the Netherlands. Not being in control is a frequent cause of anxiety. This makes the fear of speaking in public the odd one out in this top ten, because speaking in front of a group is a skill you can learn, a fear that you can overcome...

The same research showed that the fear of public speaking decreases in ratio to the amount of practice and...

There are many reasons why things go wrong in the way teams work together. With this book you learn to what degree certain factors can influence the way your team operates. The starting point for a lot of the questions and assignments is always your team. You will be confronted with questions such as ‘How does that work in my team? What do I want to improve? and How can I go about that?’. The book closes with a procedure that your team can use for setting up a work programme for ‘team impr...

‘That’s just the way I am.’ A lot of people think that the way they behave is fixed in stone. Nothing could be further from the truth. This book shows you how you can consciously choose to adopt the most effective behaviour in order to improve your success rate at achieving your goals.

This book uses Leary’s Rose interaction model to give you an insight into the different communication processes. Leary’s Rose is a schematic reproduction of different ways of behaving and the effect...

The way to get to know each other wellTraining sessions always start with an introductory round. There is a good reason for this, as people need to get to know each other in order to feel safe. Safety is one of the fundamental conditions for learning. This game allows the participants in your training session to get to know each other in a fun and accessible way. At the same time the game offers the possibility to delve a little deeper with participants and in doing so move beyond the 'stand...

The game for giving and receiving feedback

Feedback is a gift – a gift that enables you to learn, to change, to develop. Yet almost everyone finds it hard to give and to receive feedback.

The Feedback Cards provide an accessible and positive way to give and receive feedback. The cards can be used as a learning tool during (feedback) training sessions and are greatly suitable for teambuilding and all kinds of meetings.

The Feedback Cards are also available in Dutch: Feedbackkaarten deel 1 en 2.

The book that you are holding is the indispensable guide to cultural awareness.

Are you working in an international environment, with people from different countries? Working internationally requires specific competences and relationship skills. Getting to know other cultures can be fun and enlightening. Yet, at times, you might find communication challenging

and puzzling, sensing emotions and observing reactions that more often deal with the deeper level of culture. Despite our good intentio...

We live and breathe our culture. It defines a large part of who we are. It shapes our values and beliefs. We are our culture; it is our CALLING CARD.

This game is the ideal icebreaker for multicultural groups and teams. The idea is to learn about each other's culture by sharing information about your own culture and asking others about their culture. Fun, interactive and guaranteed to deliver insight and discussion.

Wij leven en ademen onze cultuur. Het definieert een groot deel van wie we zi...

Manager, consultant, member of the Works Council: in any of these functions you

want to exert maximum influence to reach your goals. There are quite some ways to do this. You can reason and give logical arguments, you can paint a picture about an attractive future perspective or give compliments.

This book describes ten different influencing skills that you can learn to use and to apply yourself. Influencing is not about using communication tricks. It is essential that you use the influencing...