A unique guide to coping and thriving in the NHS today, with practical, practice-focused and evidence-based advice to support students and qualified nurses to build their resilience and manage stress and conflict, as well as nurture their wellbeing.

This new edition introduces the underpinning theory and concepts required for the development of first class communication and interpersonal skills in nursing. By providing a simple to read overview of the central topics students are able to quickly gain a solid, evidence-based grounding in the subject.

This one-stop-shop will enable students to understand the core aspects of care, learn the essential nursing skills and knowledge that underpin practice, deal with the complexities of the role and apply their learning to common conditions and patient groups.