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How Mediation Works (e-book)
Theory, Research, and Practice
2017 || E-book via Bookshelf || Stephen B. Goldberg e.a. || Emerald
From the leading authors in mediation and dispute resolution comes this new psychology-based work on the nuts and bolts of mediation. Using the behavioral theories of interests, rights, and power, Goldberg, Brett, and Brenneur explain what mediators do, what makes for a successful mediator, and how best to structure a mediation-essentially the role of the mediator and the disputing parties at each step of the process. Also included is an essential chapter on the relationship between mediation...