A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it. Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and innovative solutions to increasingly complex contemporary societies, service design now represents an int...

This book is available as open access through the Bloomsbury Open programme and is available on www.bloomsburycollections.com. Sociolinguistic evidence is an undervalued resource for social theory. In this book, Jan Blommaert uses contemporary sociolinguistic insights to develop a new sociological imagination, exploring how we construct and operate in online spaces, and what the implications of this are for offline social practice.

Taking Emile Durkheim's concept of the 'social fact' (social ...

The 9th iteration of this go-to textbook on contemporary Russian politics offers comprehensive and critical discussion of the country's most recent developments, providing substantive coverage of the key areas in domestic and foreign Russian politics. Ranging from established topics such as executive leadership, parties and elections, to newer issues of national identity, protest, and Russia and Greater Eurasia, it reflects the changing nature of Russian politics in a globalising world define...

Our globalised world is encountering problems on an unprecedented scale. Many of the issues we face as societies extend beyond the borders of our nations. Phenomena such as terrorism, climate change, immigration, cybercrime and poverty can no longer be understood without considering the complex socio-technical systems that support our way of living.

It is widely acknowledged that to contend with any of the pressing issues of our time, we have to substantially adapt our lifestyles. To adequate...

Academic research in design can seem daunting “ let Hilary Collins show you the building blocks of a great final project. The perfect companion for a research project in fashion, design or visual communication, this 2nd edition of Creative Research walks you through: Choosing a topic· Deciding your approach· Using previous research and writing a literature review· Obtaining your own data and using it appropriatelyUseful case studies show best practice, revealing the links between a res...