As a mentor you must be many things: role model, expert, advocate, cheerleader, enforcer and friend. Plus, you must make a positive, lasting difference to the knowledge, skills and prospects of your mentee.

So, being a mentor is a big responsibility. But with The Mentoring Manual, getting it right is easy.

Based on methods developed - and proven - in business, this highly practical book will show you how mentoring works, take you step-by-step through everything you need to know and do, and ...

The Coaching Manual is based on methods developed - and proven –in business, this highly practical book will show you how coaching works, take you step-by-step through everything you need to know and do, and show you how both parties can get the best from the relationship

Translated around the world, and recommended reading on many coaching programmes this bestselling book is trusted globally as the definitive guide to coaching.

This carefully revised edition will guide you through the enti...