In The Challenger Sale, Matthew Dixon and Brent Adamson share the secret to sales success: don't just build relationships with customers. Challenge themWhat's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships - and you'd be wrong. The best salespeople don't just build relationships with customers.

They challenge them. Matthew Dixon, Brent Adamson, and their colleagues at CEB have studied the performance of thousands of sales re...

Now in its sixth edition, the internationally acclaimed Foundations for Practice in Occupational Therapy continues to provide a practical reference tool which is both an indispensable guide to undergraduates and a practical reference tool for clinicians in the application of models and theories to practice. Underlining the importance and clinical relevance of theory to practice, the text provides an excellent introduction to the theoretical basis of occupational therapy. Contributions are giv...

Deepen and broaden subject knowledge to set yourself up for future success Foundation Maths 7th Edition by Croft and Davison has been written for students taking higher and further education courses who may not have specialised in mathematics on post-16 qualifications, and who require a working knowledge of mathematical and statistical tools. By providing careful and steady guidance in mathematical methods along with a wealth of practice exercises to improve your maths skills, Foundation Math...

Research Methods For Business, 8th Edition explains the principles and practices of using a systematic, organized method for solving problematic issues in business organizations. Designed to help students view research from the perspective of management, this popular textbook guides students through the entire business research process. Organized into six main themes-Introduction, Defining the Management and the Research Problem, Theory, Collecting Information, Drawing Conclusions, and Writin...

If you thought that data structures and algorithms were all just theory, you're missing out on what they can do for your code. Learn to use Big O Notation to make your code run faster by orders of magnitude. Choose from data structures such as hash tables, trees, and graphs to increase your code's efficiency exponentially.

With simple language and clear diagrams, this book makes this complex topic accessible, no matter your background. This new edition features practice exercises in every cha...

Includes pictures, notes and an extensive section on Oscar Wilde's life and works. Dorian Gray is having his picture painted by Basil Hallward, who is charmed by his looks. But when Sir Henry Wotton visits, and seduces Dorian into the worship of youthful beauty with an intoxicating speech, Dorian makes a wish he will live to regret: that all the marks of age will now be reflected in the portrait, rather than on Dorian's own face. The stage is now set for a masterful tale about appearance, rea...

Im Sprachunterricht begleiten Lehr- und Lernmedien den Lernprozess von Anfang an. Die Vielzahl der Medien macht Kommunikation möglich, wie sie für viele Lernende auch außerhalb des Klassenzimmers Realität ist. Es ist wichtig, dass Lehrkräfte Lehr- und Lernmedien für ihre Zielgruppe auswählen und didaktisieren können und dass sie wissen, wie man Zusatzmaterialien für den eigenen Unterricht adaptieren kann.

Der Band bietet eine grundlegende Neubearbeitung, die sowohl Aktualisierungen a...

Er zijn oneindig veel vragen waarop we het antwoord niet weten. Maar één ding weten we wel: de toekomst is digitaal. Computers en smartphones maken nieuwe innovatieve werkvormen mogelijk, waardoor technologie tegenwoordig ook op een succesvolle manier in het onderwijs kan ingezet worden.

In dit boek wordt stap voor stap uitgelegd hoe je aan de slag kan gaan met blended learning door online doelstellingen, opdrachten en activiteiten op elkaar af te stemmen. Er wordt besproken hoe digitaal le...

Introduction to Facility Management is a comprehensive introduction to the dynamic and divers field of facility management. It answers questions such as: What is facility management? What does a facility management professional do? How can we classify FM-products and services? How do you set up a facility management organisation? How do you manage service processes using a master dashboard? Reflecting on current events, the book defines new and exciting roles for facility management profes...

Wat moet iedere student minimaal aan bagage hebben op het gebied van de statistiek? Statistiek in 20 stappen voorziet elke hbo-student van de nodige basiskennis en basisvaardigheden statistiek. Het boek speelt in op de toenemende vraag naar kwalitatief goede afstudeerwerkstukken van studenten. Met een praktische insteek van het vakgebied voorziet het boek in een grote behoefte aan een resultaatgerichte inleiding.

In de nieuwe tweede druk zijn per hoofdstuk twee extra vraagstukken toegevoegd...