The Design of Work and Organisation

In the practice and theory of organizations, the SocioTechnical Systems theory (STS) occupies a remarkable position with a long tradition of theoretical development and practical experience. It provides a key foundation for modern organizations. Elements of the STS are a process-oriented organization, self-management, participation, integrated management, and teamwork.

This book provides an overview of the practical Sociotechnical Systems theory as it is colored in the Netherlands. Organization design is presented as a strategic issue and is focused on the reduction of complexity by streamlining the processes into whole group tasks and the decentralization of authorities and responsibilities. A sociotechnical re-design should improve the results of the organization and increase the involvement of the employees.