The ASQ Certified Six Sigma Green Belt Handbook / 3rd edition

This handbook is designed to help candidates preparing for the ASQ Six Sigma Green Belt certification exam. Meant for those who already understand the basic concepts of reducing variation and improving processes, it also serves as a helpful reference to the appropriate materials needed to conduct successful Green Belt projects. The layout of the handbook is mapped to the 2022 version of ASQ’s Body of Knowledge (BoK).

This revised edition includes new information about:

• SMART goals, key process indicators, Takt time, just-in-time processes, and spaghetti diagrams

• The Kano model, risk management, business continuity planning, SWOT analysis, and RACI charts

• Data collection plans and quality checks

• Gap analysis, 5 Whys analysis, and fault tree analysis

• Maintaining quality improvements

• Document control, audits, training plans, the PDCA cycle, Andon, and Jidoka system

About the Editors

Roderick A. Munro is a business improvement coach with RAM Q Universe, Inc. He is also the author of several other books on Six Sigma and the IATF 16949 process. He is an ASQ Fellow, Certified Quality Engineer, Quality Auditor, and Manager of Quality and Operational Excellence. Munro is also a Fellow Chartered Quality Institute (CQI) Chartered Quality Professional (CQP) (England), and IRCA QMS Lead Auditor.

Govind Ramu is a licensed professional engineer from Ontario, Canada. He has leadership executive education certification from the Stanford Graduate School of Business. Ramu is an ASQ Fellow, recipient of the ASQ Crosby Medal and ASQ LA Simon Collier Quality Award, and holds six ASQ certifications: CMQ/OE, CQE, CSSBB, CQA, CSQE, and CRE. He has coauthored books and standards, and he was the convenor for ISO 10014: 2021 international standard for which he was awarded an ISO Excellence Award.

Daniel J. Zrymiak works as a project manager at RST Instruments. He is an ASQ Fellow and a recipient of ASQ’s Feigenbaum and Crosby Medals. Zrymiak’s ASQ certifications include CSQE, CQE, CMQ/OE, and multiple Quality Auditing credentials. Zrymiak is also a PMI certified PMP, has several IT credentials, and has been published in numerous professional journals.