Neben der Publikation ITIL® 4 Foundation Courseware - Englisch (ISBN: 978 94 018 0394 6) wird empfohlen, die Publikation ITIL® 4 - A Pocket Guide (ISBN: 978 94 018 0439 4) zu erwerben.

Der Kurs ist als Einführung in ITIL 4 konzipiert und vermittelt Ihnen eine neue Sichtweise auf das IT-Servicemanagement durch ein Service-Value-System (SVS).

ITIL 4 bietet einen umfassenden Überblick über Methoden die zum Unternehmenswert (business value) beitragen und integriert auch Konzepte von Modelle...

Naast de publicatie DevOps Foundation Courseware - Nederlands (ISBN: 9789401804905) wordt u geadviseerd om de bijbehorende publicatie DevOps Handboek (ISBN: 9789401804363) te verkrijgen.

DevOps Foundation is ideaal voor IT- en businessprofessionals die DevOps willen begrijpen en hoe hun organisatie kan profiteren van haar principes. Dit omvat degenen die deelnemen aan een DevOps-team en iedereen die zich bezighoudt met informatie- en technologiebeheer.

De DevOps Foundation-certificering is o...

Besides the Portfolio, Programme and Project Offices 2013 Edition (P3O®) Foundation Courseware - English (ISBN: 9789401804547) publication you are advised to obtain the corresponding publication Portfolio, Programme and Project Offices 2013 Edition (ISBN: 9780113314225).

P3O® Foundation certifications is suitable for individuals wanting to demonstrate they have sufficient knowledge and understanding of the P3O guidance to interact effectively with, or act as an informed member of, an office...

Hoe bestuur je een wendbare organisatie, of beter, hoe bestuur je een organisatie naar een blijvende wendbare organisatie?

• Ben jij lid van het Managementteam (MT) of lid van de directie die de noodzaak tot verandering in besturing ziet, die de urgentie voelt om daar iets aan te doen en gehoor hiervoor wil vinden bij de collega leden van het MT of directie?

• Ben jij een coach in een organisatie die beweging richting een wendbare organisatie vooral bottom up ziet groeien, een beweging w...

Summary Naast de ITIL® 4 Foundation Courseware – Nederlands (978 940 180 460 8) raden wij u aan om de overweging te maken de volgende publicatie aan te schaffen: ITIL®4 – Pocket Guide (ISBN: 978 940 180 442 4). ITIL®4 – Pocket Guide sluit aan op ITIL® 4 Foundation Courseware – Nederlands.

Deze cursus is ontwikkeld om uw ITIL® 4 basisvaardigheid te ontwikkelen waardoor u een nieuwe kijk krijgt op IT Service Management through a Service Value System (SVS).

ITIL® 4 leert u wat ...

Besides the MSP® 2011 Edition Practitioner Courseware - English (ISBN: 978 940 180 409 7) publication you are advised to obtain the corresponding publication Managing Successful Programmes 2011 Edition (ISBN: 978 01 133 1327 3).

The MSP Practitioner Certification is suitable for individuals wanting to demonstrate they have achieved sufficient understanding of how to apply and tailor the MSP methodology in a given scenario.

MSP represents proven programme management good practice in the suc...

The ITIL pocket guides of Van Haren Publishing are since long

recognized as the industry classic guide on the topic of ITIL, in many

languages. Over the years this authoritative guide has earned its place

on the bookshelves and in the briefcases of industry experts as they

implement best practices within their organizations.

This pocket guide will provide readers with an understanding of the

ITIL 4 service management framework, by:

• understanding the key concepts of service management

• ...

Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSM™ provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSM...

This is the official courseware for accredited BIAN Foundation training. Intended for professionals that aim to pass the BIAN Foundation Exam.

The BIAN Foundation Exam is the exam for official BIAN Foundation level certification by the Banking Industry Architecture Network and is carried out by Van Haren Learning Solutions.

The BIAN Foundation Certification Exam is to test the delegate’s knowledge about the BIAN standard. This is the common framework for banking interoperability issues. By ...