Reliability-centred Maintenance is a process used to determine - systematically and scientifically - what must be done to ensure that physical assets continue to do what their users want them to do. Widely recognised by maintenance professionals as the most cost-effective way to develop world-class maintenance strategies, RCM leads to rapid, sustained and substantial improvements in plant availability and reliability, product quality, safety and environmental integrity. The author and his ass...

Much more important, these simple maps - often drawn on scrap paper - showed where steps could be eliminated, flows smoothed, and pull systems introduced in order to create a truly lean value stream for each product family.

In 1998 John teamed with Mike Rother of the University of Michigan to write down Toyota's mapping methodology for the first time in Learning to See. This simple tool makes it possible for you to see through the clutter of a complex plant. You'll soon be able to identify al...