This book will provide a welcome critical analysis of Quality Improvement during a period of rapid growth in its usage. The author’s insights and experience will help shape how people apply QI tools and encourage deeper thinking about the ideologies and practices that need to be understood before effective change can happen.

This book will provide a welcome critical analysis of Quality Improvement during a period of rapid growth in its usage. The author’s insights and experience will help shape how people apply QI tools and encourage deeper thinking about the ideologies and practices that need to be understood before effective change can happen.