Having to speak in public ranks as number four in the top ten list of most frightening things in life - according to reliable research carried out in the Netherlands. Not being in control is a frequent cause of anxiety. This makes the fear of speaking in public the odd one out in this top ten, because speaking in front of a group is a skill you can learn, a fear that you can overcome...

The same research showed that the fear of public speaking decreases in ratio to the amount of practice and...

There are many reasons why things go wrong in the way teams work together. With this book you learn to what degree certain factors can influence the way your team operates. The starting point for a lot of the questions and assignments is always your team. You will be confronted with questions such as ‘How does that work in my team? What do I want to improve? and How can I go about that?’. The book closes with a procedure that your team can use for setting up a work programme for ‘team impr...

So much is expected of managers; supervising the staff, running the department, motivating employees, open communication, delegating tasks, finding creative solutions, providing and processing feedback, creating budgets, reaching targets. Who couldn’t use help with all this?

Whether you are just starting out in a supervisory role or are a highly experienced manager, you will find this book an enormous benefit. For the new supervisor it will answer such questions as ‘Just how do I deal with ...

Who wouldn’t love to get more work done in less time, have time for family, sports and hobbies, thus creating a relaxed way of life? Trouble is, between the dream and the reality there’s a clock in the way, and it only let you have 24 hours in any one day. There’s no way round that.

Most people find being under time pressure very unpleasant; the awful realisation that 24 hours just aren’t enough to do what they want or have to do. Sound familiar? You can do something about that ‘against...