Demand Supply Governance is a skill in high demand because of the following:

* Ever faster technology advances, pressures on costs and service levels causes pressure on the IT departments to deliver.

* Outsourcing has made the market more competitive

* IT departments are poor at demonstrating and publicizing their added value.

The Demand Supply Governance discipline addresses these issues by focusing on:

* Encouraging services, as required by and agreed upon with the business, which are actually ...

This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).

In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization's IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning,...

The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach.

Service Integration is the set of principles and practices, which facilitate that collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery or...