Since the late nineties of the last century, the business started to use the term “Business Model” and authors began to analyze the phenomenon and created Business Model concepts. Anyhow, regardless of the fact that this buzzword emerges everywhere, still dissension exists concerning the definition. Multiple Business Model concepts exists, but are not actively used in daily business life and the bridge to controlling is never made.

In this book, I want to answer three questions: What is i...

This work presents the peer-reviewed and updated conference papers presented at the 12th Winelands Conference on Public Leadership for Added Citizen Value. In order to produce good results, public leadership must be ethical and effective. Context is important when seeking to understand the concept of public leadership as well as to provide guidelines for action. Such an understanding is imperative when the focus is on effective and ethical public leadership that adds value to the lives of cit...