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Studieboeken (7)
Strategic Managing in a Turbulent World / Druk 1
Learning how to make your organization future-proof
2020 || Hardcover || Norbert Greveling e.a. || Boom || met inkijkexemplaar || ook als eBook
A new and refreshing approach for managers, advisors and students with challenging terminology and insights to make organizations future-proof.
This book describes a new paradigm about strategic managing. Aimed at leaders to keep a future-proof course in turbulent times by making the right strategic choices for their organization. Well-known strategy models and approaches for strategy development are hardly applicable for making and implementing strategic choices in the current age of increas...
The Simplicity of Lean
Defeating Complexity, Delivering Excellence
2019 || Paperback || Philip Holt || Boom || met inkijkexemplaar
Lean organisations seem to work in a simple manner and operate with an innate calmness. They have removed much of the complexity that inhibits the performance of other companies, but achieving this level of simplicity is not easy. In The Simplicity of Lean, Philip Holt provides a comprehensive handbook of the Lean principles, presented in an accessible and easy to apply manner.
The Simplicity of Lean is a step-by-step guide to the Lean Thinking that makes your organisation more efficient and ...
The Art of Designing Behaviour
Mastering a practical method to influence decisions and shape desired behaviours
2022 || Paperback || Astrid Groenewegen || Boom
People are complex beings and so is behavioural change, but you’ll be able to do more than you think possible. And once you understand how people arrive at decisions, you will find yourself with gold in your hands.
Marketeers, policy-makers, HR-professionals, managers – and also even you yourself. Almost all of us are coping with the question how we might influence human behaviour. One thing is clear: changing behaviour is pretty difficult. But why is this so? And how might you in fact...
World-Class Service
The 6 Rules of Creating Exceptional Customer Experiences
2023 || Paperback || Dennis Opstal e.a. || Boom
How do you provide exceptional service to demanding customers?
They're standing at your check-in desk, calling you on the phone, chatting with you online. Maybe they're seated in business class on your flight. Or eating at one of the tables you're waiting on. As a service employee, you encounter dozens or even hundreds of customers a day. Some of them are easygoing. With them, you can't go wrong. But some are demanding. They set the bar high and let you know it.
How should you serve these cus...
Strategy = Execution
2020 || Hardcover || Jacques Pijl || Boom || met inkijkexemplaar
Awarded a Golden medal from the Axiom Business Book Awards in the Business Theory category and shortlisted for Management Book of the Year
Organizations are currently in a new economy. They are either being disrupted or causing disruption. Continuity is no longer a given. Only one law applies: Strategy = Execution, because a strategy is only as brilliant as its execution. Strategy execution is the last competitive advantage, and strength, speed and agility in execution are more important than...
The Corporate Startup / Druk 4
How established companies can develop successful innovation ecosystems
2019 || Paperback || Tendayi Viki e.a. || Boom || met inkijkexemplaar
“A key reading for leaders that outlines how to effectively innovate for the future and boost growth, while running the core business.” - Alex Osterwalder, Co-author of Business Model Generation.
Tendayi Viki is nominated for the Thinkers50.
'The Corporate Startup' has won an Axiom Business Book Awards 2019 Gold Medal and the CMI Management Book of the Year Award 2018 in the category 'Innovation and entrepreneurship'.
The Corporate Startup is a practical guide for established companies th...
The Future-Proof Organization
creating the Corporate Growth Machine
2019 || Paperback || Misha de Sterke || Boom
Innovate or die! How do you achieve long-term growth in a highly competitive business environment? Many established companies are facing a similar challenge. Sales from existing products is declining and the urgency to innovate the existing business and create new businesses is bigger than ever. Scale as a competitive advantage is no longer sufficient to compensate for the slow speed of corporate innovation. We need to leverage the organizations scale and assets and combine this with the spee...