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The Lean Six Sigma Pocket Toolbook
A Quick Reference Guide tonearly 100 Tools for Improving Process Quality, Speed, and Complexity
2004 || Paperback || Michael George e.a. || McGraw-Hill
Vital tools for implementing Lean Six Sigma--what they are, how they work, and which to useThe Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups tools by purpose and use, this hands-on reference provides:Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts Detailed explanations of each to...
Scenarios
The Art of Strategic Conversation
2004 || Hardcover || Kees Van der Heijden || John Wiley and Sons Ltd
Eight years (and 30,000 copies) after publication Scenarios is still acknowledged as the definitive work in the scenario planning field. Now, Kees van der Heijden brings his bestseller up to date, following up on the original case studies and adding significant new material.