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Resultaten (3)
maandag verzonden
De ISM-methode versie 5
De basis op orde voor customer value en modern IT-servicemanagement
2023 || Paperback || Wim Hoving || Van Haren Publishing
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The ISM method version 5
The road to customer value - driven by practical modern IT Service Management
2024 || Paperback || Wim Hoving || Van Haren Publishing
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Contract management in project management and service management - the CATS RVM methodology
2024 || Paperback || Linda Tonkes e.a. || Van Haren Publishing
This book describes the CATS RVM methodology that proposes realization and verification management as a way to establish the relationship between contract management and project and service management. The CATS RVM methodology can be applied within public and private organizations, by and for clients and suppliers.
Realization and verification management is the realization of the objectives intended with the contract. It does this by proactively realizing and verifying the performance stipula...
