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Lean Six Sigma Secrets for the CIO (e-book)
2009 || E-book via Bookshelf || William Bentley e.a. || CRC Press
Going beyond the usual how-to guide, Lean Six Sigma Secrets for the CIO supplies proven tips and valuable case studies that illustrate how to combine Six Sigma's rigorous quality principles with Lean methods for uncovering and eliminating waste in IT processes. Using these methods, the text explains how to take an approach that is all about im
Lean Six Sigma Secrets for the CIO
2009 || Hardcover || William Bentley || Taylor & Francis || ook als eBook
Going beyond the usual how-to guide, Lean Six Sigma Secrets for the CIO supplies proven tips and valuable case studies that illustrate how to combine Six Sigma rigorous quality principles with Lean methods for uncovering and eliminating waste in IT processes. Using these methods, the text explains how to take an approach that is all about improving IT performance, productivity, and security much as it is about cutting costs. Savvy IT veterans describe how to use Lean Six Sigma with IT governa...