“IT is often evaluated based on hard skills. The resilience of architecture, the amount of coding languages you master, how many years of experience the tech department has. These aspects form the pit of the cherry. They are important, but none of them bring innovation. Soft skills do. Innovation grows when people learn from each other, work together and challenge each other. Soft skills are the cherry’s nutritious, sweet flesh that brings all the birds to the yard.”

Anneke Keller create...