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Six Sigma for IT Management
a pocket guide
2016 || Paperback || Marianne Nugteren e.a. || Van Haren Publishing || met inkijkexemplaar
Six Sigma for IT Management
A POCKET GUIDE
Six Sigma is extending its influence as a process improvement method, from its traditional logistics field into other areas of the organization, Businesses will soon be asking IT departments to apply Six Sigma to IT processes as well.
'Six Sigma for IT Management - A Pocket Guide' provides succinct guidance for using the Six Sigma approach successfully in IT service organizations. It focuses on the practical implementation issues of using Six Sigma toge...