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H.C. Theisens (2)

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Lean Six Sigma Orange Belt

Mindset, Skill set & tool set

2022 || Hardcover || H.C. Theisens || LSSA B.V.

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Lean Six Sigma Black Belt / Druk 3

Mindset, Skill set & tool set

2021 || Hardcover || H.C. Theisens || LSSA B.V. || met inkijkexemplaar

HOW TO USE THIS BOOK

1 WORLD CLASS

1.1 CONTINUOUS IMPROVEMENT

1.1.1 History of Lean and Six Sigma

1.1.2 Lean principles

1.1.3 House of Quality

1.1.4 Eight types of Waste

1.1.5 CIMM–framework

1.2 CUSTOMER VALUE (VOC & CTQ)

1.2.1 CTQ – Nursing home

1.2.2 CTQ – Implementation organization

1.2.3 CTQ – Ball bearing on shaft

1.2.4 CTQ–Flowdown – Baking pancakes

1.2.5 CTQ–Flowdown – Hotel room

2 POLICY DEVELOPMENT AND DEPLOYMENT

2.1 POLICY DEVELOPMENT

2.1.1 Mission, v...