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Difficult Conversations
How to Discuss What Matters Most
2023 || Paperback || Bruce Patton e.a. || Penguin
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.
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Thanks for the Feedback
The Science and Art of Receiving Feedback Well
2024 || Paperback || Douglas Stone e.a. || Penguin Books Ltd
We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. This book teaches you how to take criticism productively.