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Trend-Driven Innovation / 1st edition

Beat Accelerating Customer Expectations

2015 || Paperback || Henry Mason e.a. || John Wiley and Sons Ltd || met inkijkexemplaar

Trend-Driven InnovationBeat accelerating customer expectations. Every business leader, entrepreneur, innovator, and marketer wants to know where customers are headed. The problem? The received wisdom on how to find out is wrong.

In this startling new book, the team at TrendWatching share a powerful, counter-intuitive truth: to discover what people want next, stop looking at customers and start looking at businesses. That means learning how to draw powerful insights from the way leading brands...