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Mangomoment
2020 || Paperback || Kris Vanhaecht e.a. || Acco
Originating in the healthcare sector, the Mangomoment has since become a wellknown concept and is rapidly conquering the world.
Mangomoment: a moment of great value brought about by small, unexpected gestures that require little or no time, money or effort.
Everyone needs respect, cooperation and compassion. But in our busy world, these things can’t be taken for granted. All too often, we lapse into procedures, protocols and guidelines, with the result that warm, empathic and caring humanit...