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Experts in Disaster
the capability, fallibility and liability of experts
2017 || Paperback || Liesbeth J. Vink || Communicatiereeks
Catastrophes used to be regarded as Acts of God, but nowadays tend to be blamed as Acts of Man. Although human error is a cause in the majority of accidents, it is seldomly the sole cause. Major accidents are usually the result of several errors made at different moments by different people that coincide in an extraordinary way.
Errors are common and inevitable. Humans make them regularly. But, when made in interaction with devices that can "crash, sink, burn, or explode," errors can have cat...
Effective collaboration
practical techniques to support and facilitate collaboration
2015 || Paperback || Gwendolyn L. Kolfschoten || Communicatiereeks || met inkijkexemplaar
Organisations often come to the conclusion that their groups and teams should collaborate more effectively. No competitive rat race but collaboratively achieving results. No hidden agendas and politics but connectedness and trust. However, the question is how to accomplish this. Collaboration is seldom part of a curriculum. It is a skill that people are expected to have, it is considered as a given talent, a personal characteristic, or a general competence. But collaboration, the skill of eff...