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Essentie van dienstenmarketingmanagement / Druk 3
2021 || Paperback || Ton Borchert || Noordhoff || met inkijkexemplaar || ook als eBook
- Compact en toch zeer compleet;
- veel aandacht voor o.a. data analytics, customer touchpoints en de deeleconomie;
- handige ondersteunende website met extra les- en studiemateriaal.
Essentie van dienstenmarketingmanagement leert studenten hoe zij binnen dienstverlenende organisaties op een efficiƫnte manier invulling kunnen geven aan het marketingbeleid. Daarbij wordt zowel gekeken naar de offline als online marketingtools waarover organisaties beschikken. Het is daarmee een zeer praktisch...
Marketing 5.0
Technology for Humanity
2021 || Hardcover || Philip Kotler e.a. || John Wiley and Sons Ltd
Rediscover the fundamentals of marketing from the best in the business
In Marketing 5.0, the celebrated promoter of the "Four P's of Marketing," Philip Kotler, explains how marketers can use technology to address customers' needs and make a difference in the world.
In a new age when marketers are struggling with the digital transformation of business and the changing behavior of customers, this book provides marketers with a way to integrate technological and business model evolution with the...
Influence: The Psychology of Persuasion / New and Expanded UK
2021 || Paperback || PhD Robert B Cialdini || HarperCollins
The foundational and wildly popular go-to resource for influence and persuasion-a renowned international bestseller, with over 5 million copies sold-now revised adding: new research, new insights, new examples, and online applications. In the new edition of this highly acclaimed bestseller, Robert Cialdini-New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion-explains the psychology of why people say yes and how to apply these insigh...
Global Marketing and Advertising / 6th edition
Understanding Cultural Paradoxes
2021 || Paperback || Marieke de Mooij || SAGE
Packed with cultural, company, and country examples, this book offers a mix of theory and practical applications covering globalization, global branding strategies, classification models of culture, and the consequences of culture for all aspects of marketing communications.