This book describes the CATS RVM methodology that proposes realization and verification management as a way to establish the relationship between contract management and project and service management. The CATS RVM methodology can be applied within public and private organizations, by and for clients and suppliers.

Realization and verification management is the realization of the objectives intended with the contract. It does this by proactively realizing and verifying the performance stipula...

Passion: Journal of the European Philosophical Society for the Study of Emotion is the bi-annual journal of the European Philosophical Society for the Study of Emotion (EPSSE). It aims to bring together thoughts and ideas about affect and emotion from all areas of philosophy, such as the metaphysics, phenomenology, sociology, ethics, politics, and (cognitive) science of emotion. Passion is not limited to representing one tradition of philosophical thought. We welcome papers from all philosoph...

This book is the extended version of the inaugural lecture given by Professor Jasper Krommendijk on 19 June 2024 at Radboud University. Professor Krommendijk delves into the current state and effectiveness of human rights laws. Amid growing skepticism and critical debate, human rights norms are often perceived as under threat—questioned by politicians, academics, and the public alike. This lecture dissects the intricate layers of legal doctrines and empirical evidence, pushing forward the u...

Have you ever wondered why satisfied customers don’t always stay loyal customers? Why do many companies adopt new sales or enabling technologies, yet fail to see the expected increase in turnover or customer satisfaction? And why do customers expect more from your company despite your yearly innovations?

The answer is both complicated and simple. It’s complicated because it requires changing outdated thinking and processes. However, it becomes simple to understand the customer when you th...

Access control entered the world of security around 1970, but in the last five years there has been a major technological evolution. This is material to provide clarity about this evolution. The work addresses new technologies such as Bluetooth and QR codes, but also GDPR, sustainability and good craftsmanship.

All helping professionals need to be aware of the Mental Capacity Act 2005 and its implications for their practice and this text clearly spells out these implications. Mental health professionals and other workers with adults would be wise to have a copy of this text close to hand to help inform their practice.Â

An anthology of textual analysis methodologies, this book outlines the advantages and challenges of each approach and demonstrates how to use it so readers have both the tools to decide which methodology would work best for them and the understanding of how to implement it successfully. Â

Health Psychology takes a truly international and critical biopsychosocial approach, providing students with a holistic understanding of health behaviour, culture and change. Thoroughly updated with the latest research, this comprehensive introduction to foundational and cutting-edge topics in health psychology gives you the tools you need to critically appraise theory and research, and to apply this knowledge to real-world public health issues.

Praised for its coverage of social justice, mac...

This highly practical book is essential reading for anyone wanting to know about the many ways to get a job and build a career in the EU public administration.

This 2024 edition has been fully updated to take account of major developments such as the new format of EPSO competitions, the increased availability of internal competitions, and important trends in the types of jobs and career pathways available.

Working for the EU: How to Get In 2024 explains:

• The wide range of positions in th...